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We have had this amplifier for about five years now with no troubles. It seem like alot of money but if you use your cell phone and not your land line it will pay itself in less than a year. The time when we purchased this we had no cell service in our house at all and were lucky if we could make a call outside. Installed the amp and bingo you can talk any where in the house you want. These amplifiers are the best money one can spend if you don't have very good service in your area. Plug it in and never have to worry about it again.
We did have a minor problem with one that failed one day and that was a hectic day since you had to step outside to talk on the cell phone. My company has a very high requirement for this cell phone amplifier to keep in touch with our customers. The Wilson dealer that we bought the unit from handle the exchange very quickly and we where back up and running the next day. We have two office buildings that are all metal and the cell phone signal will not allow us to use our cell phones even with the tower less than two miles away. Cell phones are the major communication line with our outside sales and owners of the company. The units are also very helpful when we our primary phone line goes down to weather and have calls forward to our cells phones. Yes I would recommend this product for someone that requires a very good cell phone signal if you want to keep in touch with the outside world.
I installed this in a motorhome. We had some initial problems which turned out to be where I installed the inside antenna. Wilson sent me new amplifier and a new antenna at no charge and worked well with me to solve my problems. The tech department was very responsive and very knowledgeable.
I live in a metal bulding - original 5,ooo sq ft with an additional 3,000 sq ft add on - metal walls divide the two buidings. The original lead for Wison products came from our local Radio Shack manager that I have known for 30+ years. I called the dealer in LA and he suggested a "booster amp" to hang in the main barn - I now have 4 bars at 75 feet.
We live in a rural area and satalite reception is the only access to the internet, neighbors have intermitent speed and reception, this is not an alternative we wanted to consider. Installation process is idiot proof and the dealer support was superb. I put a SoHo in the add on for air card reception for home computer usage.
We still have all the "kinks" of rural cell phone reception, however, when the signs/weather is right, we have 4 bar reception. The SoHo has dual band reception of 800 and 1,900 cycles for voice and data reception. Went from 1 bar to 4 bars in the new addition, no bars in the main barn area.
Although not for the faint at heart - I have about $850 in the complete system. I looked long and hard for information to resolve my dilema, the Wilson products provided my solution.
I own 2 Wilson Boosters (1 mobile & 1 in building) and they are the best. i have traveled around the country in very remote areas and my house in the mountains has no coverage with out this and it works great for our Verizon Wireless internet service for our laptops. Handles my phone and notebook at the same time.
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